Jurnal Scientia

The SEM (Structural Equation Modeling) analysis: project-based learning determinative factors in ethnoscience learning to developing 21st century competence

Jaja Jamaludin — Fri, 08 Mar 2024 12:44:14 +0700

Education in the 21st century demands a transformation in learning approaches to produce graduates ready to face global challenges. One approach that is getting attention is Project Based Learning (PjBL) or project-based learning. In the context of science education, PjBL which is integrated with EtnoScience offers the potential to develop 21st-century competencies in students, such as critical thinking skills, collaboration, digital literacy, and entrepreneurship. This study aims to identify deter-minative factors of project-based learning with an EthnoScience approach in developing 21st-century competencies. The Structural Equation Modeling (SEM) analysis method is used to First, test the level of determination of Learning Objectives, Collaborative Work, Application of Skills and Knowledge, Initiative and Creativity, Development of Problem-Solving Skills, and Reflection and Self-Evaluation involved in this learning process. Second, to examine the influence of PjBL on 21st Century Competence.

Analysis of the reliability referral program for patient DM type 2 health centre Sei Suka Batubara

Daffa Jihan Azmi Rambe, Sri Lestari Ramadhani Nasution, Ermi Girsang, Tan Suyono — Fri, 08 Mar 2024 00:00:00 +0700

The Referral Back Program encounters various challenges in its implementation. According to BPJS Health data for the year 2017, there is a notable increase in cases of Advanced Outpatient Level (RJTL) in CMG-Q (Ambulatory Group Episodic), with a significant rise of 4.9 million cases compared to 2016. This has led to suboptimal Primary Health Care (FKTP) and an increased cost of IDR 789 billion in 2016. Stable patients tend to prefer seeking treatment at hospitals rather than returning to FKTP, and FKTPs are not fully equipped to provide pharmaceutical drug services. In terms of methodology, this research adopts a descriptive approach with a qualitative method to gain a clear and in-depth understanding of the implementation of the Type 2 Diabetes Mellitus (DM) Patient Referral Program at the Sei Suka Batubara Community Health Center. The results of the research indicate that the expected outcomes of the Disease Referral Registry (DRR) are being achieved, and there is a continuous effort to enhance service excellence. The readiness of officers implementing the referral program at Sei Suka Batubara Health Center appears to be effective, as demonstrated by the efficiency of the service process and its output. Overall, the information gathered suggests that the implementation of the Health Service Referral Program for Type 2 DM Patients is effective.

Analysis of environmental awareness, knowledge, and income Minimarket consumers on reducing the use of plastic shopping bags

Achmad Tarmizi, Muhamad Al Faruq Abdullah — Sat, 09 Mar 2024 15:40:45 +0700

This research aims to determine the positive influence of minimarket consumers' environmental awareness, knowledge, and income on reducing the use of plastic shopping bags: A case study of minimarket consumers in the Ciputat area, South Tangerang. Data collection in this research was carried out using a survey method by distributing 100 questionnaires using an accidental sampling technique. Random sampling technique is sampling if the exact population size is not known. This research uses multiple regression analysis with the SPSS version 26 program to process and analyze research results. The research results concluded that the Environmental Awareness variable had a significant effect on reducing the use of plastic shopping bags, the Knowledge variable had a significant impact on reducing the use of plastic shopping bags, and the minimarket consumer income variable had a significant effect on reducing the use of plastic shopping bags. The environmental awareness, knowledge, and income of minimarket consumers substantially impact lessening the use of plastic shopping bags.

Determinants of green product purchase decisions

Achmad Tarmizi, Muhamad Al Faruq Abdullah — Sat, 09 Mar 2024 15:42:49 +0700

This research aims to determine the positive influence of environmental awareness, knowledge, and price on purchasing decisions for environmentally friendly products. Data collection in this research was carried out using a survey method by distributing 100 questionnaires using accidental sampling. The accidental sampling technique draws a sample size if the exact population size is unknown and yet to be discovered and uses multiple regression analysis with the SPSS version 26 program as a tool for processing and analyzing research results. The research results show that the Environmental Awareness variable does not significantly influence purchasing environmentally friendly products. The knowledge variable substantially influences the decision to purchase environmentally friendly products. The price variable substantially affects the decision to purchase environmentally friendly products. The environmental awareness, knowledge, and price variables greatly influence the decision to purchase environmentally friendly products.

Analysis of the use solar cells in cultivation automatic hydroponic plant based arduino uno microcontroller

Fauziah Hanum Simbolon, Siti Anisah, Solly Aryza — Sat, 09 Mar 2024 00:00:00 +0700

Hydroponics is a form of plant cultivation that is widely used without using soil and has several circulation systems such as (Deep Flow Technique) DFT and (Nutrient Film Technique) NFT. This research describes one solution to improve the weaknesses of manual hydroponics, especially in terms of circulating nutrient fluids and using pumps. Hydroponic farmers tend to circulate nutrient fluids using pumps that operate 24 hours continuously, whose electricity is supplied by PLN. In addition, the pump remains on continuously for 24 hours, which can shorten the life of the pump. This hydroponic design uses a DFT hydroponic system equipped with a DS18B20 sensor which can measure the volume of nutrient fluid, a water level sensor and also measure the temperature of the nutrient fluid in the hydroponic pipe. The electrical power to drive the pump comes from solar heat produced by solar panels. Here the relay sensor, water level sensor and assisted by a water flow sensor and DS18B20 sensor as the main key in the nutrient fluid circulation process in hydroponic plants are assisted by a 12V DC pump and all of this cannot be separated from the control system used to check sensor performance, namely the Arduino Microcontroller system.

The Innovative Strategies Of The Bumi Hijau Center Foundation In Banyuwangi To Realize The Multi-Development School Program

Arif Nugroho, Jumanah Jumanah, Dewi Setiyowati — Tue, 12 Mar 2024 14:50:59 +0700

This research aims to explore and examine organizational strategies that encourage school development innovation through the implementation of the Multi Development School Program. Focusing on strengthening the theoretical foundations of Development Strategy in the Multi-Development School Program, this study centers on initiatives organized by the Bumi Hijau Center Foundation under the auspices of the Education Providing Organization (POP) Policy approved by the Ministry of Education. Education, Culture, Research and Technology (Kemendikbud Ristek). Methodologically, this research uses a descriptive qualitative approach, involving 18 key informants and additional stakeholders who are closely involved in related issues. Researchers conducted observations, interviews and analysis to obtain the conclusion that the Multi Development School Program (PSMP) has produced positive results through interventions carried out by community organizations (ormas) responsible for POP. This intervention has had a significant impact on teachers, principals, students, parents and the wider community, thereby improving overall school performance. Nonetheless, this study underscores the importance of expanding interventions to achieve broader and more sustainable impacts. The challenges in measuring the impact of specific interventions highlight the need for additional data and information on concrete outcomes, particularly in the areas of educational improvement, increased teacher competency, and positive impacts on teachers and principals.

Utilization Of The Al-Jabbar Mosque Assets Through Business Cooperation In West Java Provincial Secretariat

Sandy Riswanto, Santi Novani — Sat, 16 Mar 2024 15:14:59 +0700

The General Bureau, which is a division of the West Java provincial secretariat, is in charge of managing a number of assets that are currently utilized solely in the city core of Bandung for commercial purposes. The Al-Jabbar Mosques recently is one of the assets managed by the General Bureau, which is currently dispersed across 6 cities in West Java. In addition to serving as a place of worship, the mosque's supporting properties have the potential to be used as a place of business. The Al-Jabbar Mosque's supporting assets are currently not optimally managed. However, with proper utilization, the supporting assets of the mosque should be able to serve as a new source of income. The purpose of this study is to make recommendations on strategies for increasing retribution income by selecting the best alternative of business cooperation for utilizing the assets of the Al-Jabbar Mosques Multiple collection methods (secondary data analysis and interviews) are employed. By integrating the benefits of both quantitative and qualitative data, this strategy—known as mixed methods—allows for a greater understanding of the study issue. The Value Focused Thinking (VFT) and Analytic Hierarchy Process (AHP) method is used to develop alternatives of business cooperation and to select the best business cooperation by involving experts as decision makers, there are 3 (three) business alternatives identified namely commercial space rent, utilization cooperation, build operate transfer. The result from this research can be concluded that Al-Jabbar Mosque's prospective business cooperation is best served by asset utilization cooperation.

An Increase Performance Of Unbalanced Induction Motor At High Temperature

Ahmad Rizal Nurika, Beni Satria, Zulkarnain Lubis — Mon, 18 Mar 2024 00:00:00 +0700

With the increase in temperature that causes the life of the induction motor to decrease and often occurs in induction motors is the unbalanced phase voltage which causes the performance of the induction motor to decrease. in this paper describes the effect of unbalanced voltage on the temperature of a three phase induction motor, which is expected to be used as a reference for isolation and protection of the induction motor itself. The induction motor in an unbalanced voltage state has a higher temperature increase than the state of the five-phase induction motor in a balanced voltage, which is 0.36 0C / m for balanced voltage, 0.72 0C / m for 1% unbalanced voltage and 0.84 0C / m for 3% unbalanced voltage based on infrared thermometer measurements. While measurements using resistance measurements are 0.64 0C/m for balanced voltage, 0.934 0C/m for 1% unbalanced voltage and 1.147 0C/m for 3% unbalanced voltage.

Analysis Of Completeness Of Outpatient Integrated Patient Development Note Form Completion At Internal Medicine Polyclinic According To Soap At Rsud Dr. R.M. Djoelham Binjai

Yudica Rosalina, Lenni Irawati, Yusriwan Tjuanda — Mon, 18 Mar 2024 00:00:00 +0700

A method of documenting a progress patient note explicates three details, including what happened to the patient, what is planned for the patient & how the patient reacts to the therapy being taken. The documentation method employs four steps regarding a systematic decision-making process, known as SOAP which is an acronym for Subjective, Objective, Assessment, and Plan. Based on a previous study conducted at the medical record installation of Dr. R.M. Djoelham General Hospital in Binjai, there was still incomplete documentation on the forms of the patient progress notes integrated outpatient care by SOAP. Objectives: To find out the percentage of the completeness and incompleteness in filling out the outpatient integrated progress note forms according to SOAP and to determine the factors causing the completeness and incompleteness of filling out the forms according to SOAP at Dr. R.M. Djoelham General Hospital in Binjai.

An Enhanced Clearly Frequency Yagi Antenna Technique Based On UHF

Bryan Wakita, Edy Sutejo, Amani Darma Tarigan — Mon, 18 Mar 2024 00:00:00 +0700

The first thing that needs to be considered in designing an antenna is the frequency used. Frequency affects the size of the antenna. The smaller the antenna, the larger the dimensions of the antenna, and vice versa. The frequency used in this research is the UHF frequency (600 MHz). The antenna designed is a yagi antenna type which is based on this frequency so the size of the antenna is quite large. To be able to reduce the physical size of the antenna by maintaining or increasing the performance of the antenna, one technique that can be applied is the fractal Koch curve technique. From the antenna simulation results, the antenna characteristic parameters were obtained, namely gain of 12.9 dBi, VSWR 1.4, and unidirectional radiation pattern. After applying the fractal Koch Curve technique in iteration 1, an increase in gain of 7.3%, VSWR of 1.18, unidirectional radiation pattern and a decrease in the linear physical length of the antenna was obtained by 7.4%.

A Research On Microstrip Array Antenna At 850 MHz Fre-quency

Rizky Andromedha Persia, Beni Satria, Dicky Lesmana — Mon, 18 Mar 2024 00:00:00 +0700

A Microstrip antenna is an antenna that has advantages in physical form, namely an antenna with a small shape so that it is easy to integrate. In addition to the small form of this antenna, it also has disadvantages such as narrow bandwidth and low gain. One of the solutions is that microstrip antennas can be designed using array techniques. The array technique in the design of the microstrip antenna is designed for the frequency of 850 MHz. This frequency is commonly used by communications service providers for LTE purposes. The material used is PCB epoxy (FR4) double layer with a thickness of 1.3 mm and a dielectric constant of 4.7. The shape of the patch made is a rectangle and a circle. The microstrip antenna was tested to obtain the value of the resonant frequency, VSWR and radiation pattern which then the results were compared with the simulation results using the IE3D microstrip simulator software. In the test, the results were obtained for a rectangular microstrip array antenna.

An Influence of Motivation, Work Discipline, and Work Environment on Performance Employees of PT Aurora Indah Elektrik

Siti Mutiah Hasibuan, Abdi Setiawan, Muhammad Alfahmi — Wed, 20 Mar 2024 00:00:00 +0700

This research aims to explore the impact of motivation, work discipline and work environment on employee performance at PT Aurora Indah Elektrik. This study involved 48 contract employees as a population with a sample size as large as the population. Data collection was carried out through questionnaires and analyzed using the multiple linear regression method with the help of SPSS 24.0. The results of the analysis show that motivation, work discipline and work environment individually and together have a positive and significant influence on employee performance. The most influential variable is work motivation. In addition, most of the variation in employee performance can be explained by motivation, work discipline, and work environment, while other factors also make significant contributions. In conclusion, the relationship between employee performance and motivation, work discipline and work environment shows a strong correlation.

A Critical Discourse Analysis Anas Urbaningrum’s Representation In The Hambalang Case In Five Articles Of The Jakarta Post

Peberiwati br Kaban — Wed, 20 Mar 2024 00:00:00 +0700

This research entitles "Anas Representation's Representation in the Hambalang Case in Four Articles of The Jakarta Post”. The Hambalang case is a big corruption in Indonesia and many high-figure politicians get involved, including Anas Urbaningrum (AU) as a former chairman Democratic Party. The study is aimed to demonstrate the social practice of AU’s representation and the way of AU’s representation related to the Hambalang case in the four articles of The Jakarta Post as well as to reveal the hidden ideology when representing AU. To achieve the aim of the research, the theory of critical discourse analysis (CDA) by Fairclough (1989, 1995b, and 2010), Transitivity system by Halliday&Matthiessen (2004) and the notion of the representation of social actor by Van Leeuwen (2008) are applied. The results of the study show that based on the types of process, the AU’s representation tends to be negative in the material clause, mental clause, relational clause, verbal clause, and existential clause. In contrast, the Corruption Eradication Commission (KPK) is portrayed prominently in positive way with the implementation of exclusion and impersonalization. With respect to ideology, The Jakarta Post, remains focus on Pancasila democracy that grounds to values of God-centered belief, humanity with freedom and equality spirit, unity of diverse society, mutual assistance, and social justice. Through the four texts, The Jakarta Post reproduces its ideology to sustain its relationship with the KPK as Our group (anti-corruption side) in order to combat corruptions issues in Indonesia and categorizes AU as Their group (corruptors’ side).

The Influence of Independent Commissioners, Public Stock Ownership, Profitability Moderate Between the Influence of Independent Commissioners and Profitability Moderate Between the Influence of Public Stock Ownership Regarding

Firmansyah Firmansyah, Rekno Sulandjari, Leonardo Budi Hasiholan — Fri, 22 Mar 2024 00:00:00 +0700

The purpose of this study is to analyze the influence of independent commissioners and share ownership structure on intellectual capital with profitability as a moderating variable in banking companies listed on the Indonesia Stock Exchange. The population and sample in this study are all banking companies listed on the Stock Exchange during the 2013-2015 period. The sample is part of the object that represents the population. The number of research samples was carried out by purposive sampling, where the total all there were 184 within a period of 5 years. Data collection was done by using purposive sampling on all annual report data of all banking companies. Analysis of the data using Statistical Package for the Social Sciences (SPSS) in this case using Moderated Regression Analysis (MRA) as a comparison of the settlers. The results showed that independent commissioners and share ownership structure had a positive and significant effect on intellectual capital. While profitability as a variable is not able to moderate the relationship between independent commissioners and share ownership structure on intellectual capital.

The Role of Human Resource Management in Improving Employee Performance at CV Indah Fajar Margaasih

Yani Nursolihah — Fri, 22 Mar 2024 00:00:00 +0700

This research aims to find out the role of human resource management in improving the performance of CV Indah Fajar Margaasih employees. The method used in this research is qualitative using data in the form of interviews. The results of this research show that management improves employee performance by providing training to employees which is carried out once every three months in order to improve the skills possessed by the workers. Apart from that, human resource management also checks the quality of the work carried out by employees, which is one way to find out what needs to be improved in the future.

The Influence of Influencer Reviews and Customer Reviews on Purchase Intention on Larissa Products

Sintya Oktarina, Firda Nisafera Ulfa, Dheny Indra Gunawan — Mon, 25 Mar 2024 00:00:00 +0700

In the contemporary globalized era, the advancement of internet technology has had a profound effect on business and the economy. The marketing reach, transaction speed, and speed of delivery of goods and services have all increased with the usage of internet technology in business. This demonstrates the wide range of categories of beauty and body care products available on the online store. The beauty business observes that consumer and influencer evaluations are two methods that electronic communication through word-of-mouth influences in order to promote and stimulate product purchase transactions. With the trust variable acting as a moderator, the purpose of this study is to quantify the direct impact of electronic word-of-mouth, including influencer and customer endorsements and reviews, on intentions to purchase Laresa products. This study employed a quantitative approach, which is a kind of causal investigation. In this study, convenience sample with 200 respondents was employed in place of nonprobability sampling. An ordinal scale questionnaire is used in this study's data collection and analysis processes. The study findings indicate that while influencer evaluations do not significantly positively impact the intention to purchase Laresa items, customer reviews do have a large beneficial affect. The association between customer reviews and the intention to buy Laresa items is negatively mediated by trust, however the relationship between influencers is not mediated by trust. assessment of the plan to buy products from Laresa.

The Influence of Company Reputation and Service Quality on Decisions to Purchase Professional Recruitment Services (Case Study of The Headhunter Industry)

Fernando Fernando, Dimas Angga Negoro, Bambang Purwoko Kusumo Bintoro — Mon, 25 Mar 2024 00:00:00 +0700

This study aims to analyze the effect of company reputation and service quality on purchasing decisions for headhunter services. This study is to determine the basis for consumer considerations in choosing a headhunter company, and for headhunter companies this research can be a reference in maintaining relationships with their customers. There are 3 hypotheses tested, and this study uses quantitative methods by conducting surveys. The sampling method is using probability sampling with a sample size of 115 respondents based on the hair formula. As for analyzing the data of this study using multiple linear regression analysis methods.The company's reputation and service quality both influence the decision to purchase headhunter services, with the main factor having higher relevance being the service quality variable.

Root Cause Analysis of The Low Gas Volume Realization in Indonesia's Domestic Gas Market: a Case Study af PT EBL

Afrizon Setiawan, Arief Bimantoro Suharko — Mon, 25 Mar 2024 00:00:00 +0700

Natural gas is a low-carbon energy source, but Indonesia's gas absorption and domestic demand growth far lower than expected. For this reason, it is necessary to identify some of the main causes of problems in achieving gas absorption, especially for domestic pipeline gases. The causes of problems, categories, relation, and the search for alternative solutions to achieve targeted gas intake realization in the Indonesian domestic gas market are being considered. This study built on descriptive – analytical using qualitative approach. The data collected through questionnaires, interviews, and literature review. After identifying the cause of the problem, the next step is to use the fish-bone diagram approach to grouping the root causes, later on the Relative Importance Index (RII) is generated to rank the problem, then interrelationship diagram is created to look for the superiority of the relationship. Study and analysis results from questionnaires and in-depth interviews show that the root of the problem lies in the areas of reserves, project financing, product diversification, pricing and permit or administration. After grouping, strategic (reserves) and commercial groups are known to dominate over other risk groups.

Qualitative Analysis Of Determining Factors Of Customer Satisfaction PT. Oso Sekuritas Cab.Galeri MH Thamrin University

Karendita Dayri Prawira, Bambang Purwoko Kusumo Bintoro — Thu, 28 Mar 2024 00:00:00 +0700

This study aims to identify factors influencing customer satisfaction in PT.OSO Securities, MH University gallery branch. Thamrin and describe it based on customer perceptions. This research uses a qualitative approach with case study strategy. Data collection techniques used are interviews, observation, and document review. The participants of this study were 25 customers with different backgrounds (students or employees). The results of the study show that factors influencing customer satisfaction in PT.OSO Securities, MH University gallery branch. Thamrin Branch is the excellent relationship between the employee and the costume, accuracy in satisfying customer desires or demand and adequate facilities in the investment gallery. This strategy will always be improved by the employees to provide customer satisfaction in the long term

The Influence Of Social Media Marketing And Brand Awareness On Purchasing Interest And Its Implications On Brand Loyalty (Study: Madame Gie By Gisella Anastasia)

Diana Astuti, Jerry Heikal — Thu, 28 Mar 2024 00:00:00 +0700

The purpose of this research was to determine and analyze the influence of social media marketing and brand awareness on purchasing interest and its implications for brand loyalty (Study: Madame Gie By Gisella Anastasia). This research discusses the dimensions contained in each variable which are then studied to determine the influence between the research variables and the object. The method used in this research is quantitative with a questionnaire survey via Google Form to 100 respondents using a random sampling method, then processed using Smart PLS. The results obtained from the hypothesis test (T test) are that social media marketing has a positive and significant relationship with purchase interest with a calculated t of 2.180 ≥ t table 1.984. Social media marketing does not have a positive and significant relationship with brand loyalty with a t count of 0.954 < t table 1.984. Brand awareness has a positive and significant relationship with purchase interest with a t count of 6.025≥ t table 1.984. Brand awareness does not have a positive and significant relationship with brand loyalty. Brand awareness has a significant effect on brand loyalty with a calculated t of 5.952≥ t table 1.98.4 Purchase interest has a positive and significant relationship with brand loyalty, the coefficient of determination in this study is 72%. The implications of this research can provide understanding for business actors to continue to pay attention to and build good social media marketing and brand awareness, especially Madame Gie.

An Empowerment of Electronic Applications-Community-Based Nutrition Recording and Reporting (E-Ppgbm) in the Work Area of Nias Selatan District

Asniwati Lase, Sri Lestari Ramadhani Nasution, Ermi Girsang — Sat, 30 Mar 2024 00:00:00 +0700

The nutritional status of toddlers in the August 2021 e-PPGBM showed that the prevalence of stunted toddlers in South Nias Regency was 22%. This figure is lower when compared to the prevalence of stunting in 2020. This research aims to analyze the use of the Electronic Community-Based Nutrition Recording and Reporting Application (E-PPGBM) in the South Nias Regency Work Area. Quantitative research design with a cross sectional study design approach. A sample of 36 people was obtained by total sampling. Quantitative data was analyzed univariate, bivariate and multivariate, qualitative data was analyzed using interactive analysis. Based on the results of quantitative research at the univariate stage, it is known that of the 43 respondents, the majority were aged 36-45 years, namely 29 (80.6%), were female, namely 22 (61.1%), had a bachelor's degree, namely 26 (72), 2%) respondents. Bivariate results show that there is an influence of system quality (p=0.000), information quality (p=0.000), service quality (p=0.005) on user satisfaction of the e-PPGBM application in the South Nias Regency Work Area. The most dominant variable is the information quality variable with a p value of 0.005, OR = 57.502 (95% CI = 3.448-959.078). The suggestion in this research is that the health service can increase user satisfaction by improving the quality of the e-ppgbm application by providing access to information on health and nutrition services.

Student Facilitator and Explaining Model in The Development of HRH in the UPTD Puskesmas Hilisataro, Nias Selatan District

Sri Rahmat Wati Wau, Sri Lestari Ramadhani Nasution, Ermi Girsang — Sat, 30 Mar 2024 00:00:00 +0700

The Hilisataro Health Center in South Nias Regency has Healthy health human resources who are less able to think in a systemic way to see problems as an opportunity to take one step further. This study aims to analyze health human resources development strategies using the student facilitator and explaining model. This type of research was Quasy–Experimental (pre–experimental designs) conducted at the UPTD Health Center Hilisataro South Nias Regency in December 2022. The sample in this study was all health human resources at the UPTD Health Center Hilisataro South Nias Regency, totaling 102 people. The data were analyzed using the t-test. The results of the univariate study showed that of the 102 respondents studied, it was found that the majority of respondents were aged 36-45 years, namely 40 (39.2%) respondents, female, 59 (57.9%), D3 educated, 58 ( 56.8%). The results of the t-test show that there is an impact of the student facilitator and explaining the strategy model on increasing health human resources knowledge. There is an impact of the strategy of the student facilitator and explaining model on health human resources creativity and innovation. There is an impact of the student facilitator and explaining model strategy on the use of technology by health human resources. There is an impact of the strategy of the student facilitator and explaining model on the ability of the health human resources to express opinions. There is an impact of the strategy of the student facilitator and explaining model on the critical thinking of health human resources through the strategy at the UPTD of the Hilisataro Health Center, South Nias Regency. Based on the results of the research, it is suggested that the leadership of the puskesmas can be responsible for determining program management policies to improve services at the puskesmas by conducting trainings that can improve health human resources performance.

An Analysis of the Influence of Complaint Handling and the Quality of Hospital Services on Satisfaction and Patient Loyalty in Batubara Hospital

Tamimi Badzlina Nasution, Ermi Girsang, Sri Lestari Ramadhani Nasution — Sat, 30 Mar 2024 00:00:00 +0700

The patient satisfaction component is an important component of the quality of health services. Patients or the public who experience satisfaction with health services have a tendency for patients to follow advice and adhere to the treatment they are receiving, while patient dissatisfaction with health services tends to lead to non-compliance with treatment and moving to other health facilities.Patient loyalty is a patient's deep commitment to re-subscribe or re-purchase selected products or services consistently in the future, even though situational influences and some marketing efforts have the potential to cause behavior change. The aim of this research is to analyze the influence of complaint handling and the quality of hospital services on patient satisfaction and patient loyalty at Batubara Regional Hospital. The sample in this study amounted to 284 patients. The analysis used is univariate, bivariate and multivariate analysis. The results of this research showHandling complaints at RSUD Batubara, the majority of respondents answered good as many as 261 respondents, and respondents who answered not well were 23 respondents, the quality of hospital services at RSUD Batubara, the majority of respondents who answered good were 247 respondents, and those who answered not good were 37 respondents. 194 people were satisfied, and 90 people were dissatisfied, 193 patients with high loyalty and 91 patients with low loyalty,Handling complaints influences patient satisfaction and loyalty at Batubara Hospital. The quality of hospital services influences patient satisfaction and loyalty at Batubara Hospital.

Effect of Physical Experience Towards Purchase Intention in Online-To-Offline Commerce Fabelio With Perceived Value and Perceived Risk as Mediator Variable

Sri Fatmayenti, Lenny Christina Nawangsari, Bambang Purwoko Kusumo Bintoro — Sat, 30 Mar 2024 00:00:00 +0700

As Indonesian e-commerce companies start to implement O2O commerce by providing physical store or showroom, Fabelio is also one of the many. However, not many researches found on the effect of the physical experience as one of the characteristics of O2O commerce towards customer purchase intention in Indonesia, despite significant amount of capital spent by Fabelio to provide 20 showrooms in Jabodetabek and Bandung area to date. Hence, it is important for Fabelio to know if their showrooms providing physical experience will affect customers’ purchase intention, and know how to utilize their showrooms to attract more customers. The objective of this research is to find out the effect of physical experience towards purchase intention directly, or with perceived value and perceived risk as mediator variable. This research is a quantitative research, with data used in this study were obtained through a questionnaire given to 56 respondents. SEM PLS method was used to test the model and hypothesis. The result of this study indicates that physical experience affects perceived value and perceived risk directly, perceived value affects purchase intention directly, and physical experience affects purchase intention with perceived value as mediator variable.

The Role of Parenting in Shaping Children's Personality and Character

Fajar Alfen, Yogi Nugraha, Nadya Putri Saylendra, Erwin Susanto — Wed, 03 Apr 2024 12:14:16 +0700

This research is motivated by the low discipline of children, lack of parental attention and the impact of children's discipline which is influenced by parental parenting. The purpose of this research is to know and describe scientifically and systematically about the role of parenting in shaping children's character and personality. This research uses a type of naturalistic qualitative research that describes the role of parenting in the formation of children's character and personality naturally. This research instrument is an interview and questionnaire. All data obtained is presented in narrative form. The results showed that the role of parenting in shaping children's character and personality is mostly using democratic parenting. In using a democratic parenting style, parents play an active role in providing encouragement and support so that children are always disciplined and responsible by instilling the rules that parents have set in different ways.

Implementation Of Good Governance In Appointments To State Civil Apparatus Positions In Mamberamo Raya Regency

Isak Bonai, Udaya Madjid, Faria Ruhana — Tue, 09 Apr 2024 00:00:00 +0700

A bureaucracy that adheres to the principles of governance is one that complies with the principles of law and justice. The placement of civil servants in high-level leadership positions and administrative positions generally has not applied the principles of good governance. This conclusion is based on data obtained by researchers from a Pre-survey conducted within the Mamberamo Raya Regency Government. Researchers found inconsistencies between civil servants occupying high-level managerial positions and administrative managerial positions with their educational background, knowledge, rank/grade that are not suitable for their assigned positions. Therefore, the issue addressed by this researcher is why the placement of civil servants in high-level managerial positions and administrative managerial positions within the Mamberamo Raya Regency Government has not adhered to the principles of good governance. The aim of this research is to apply the principles of good governance, namely accountability, transparency, and adherence to legal regulations, in the placement of high-level managerial positions and administrative managerial positions within the Mamberamo Raya Regency Government. The research approach employed is Qualitative Descriptive. Data is collected through observation, interviews, and documentation. The research findings indicate that out of the three focuses used, namely accountability, transparency, and adherence to legal regulations, the principles of transparency and adherence to legal regulations have not been fully implemented. This is because loyalty and closeness to the leadership become one of the means or reasons and considerations in the decision-making process of appointing individuals to positions, both in high-level managerial positions and administrative managerial positions. The Job and Rank Deliberation Body, as well as its membership (BAPERJAKAT), only provides input, suggestions, and considerations in the appointment process, while the final decision lies solely with the regional head.

Rationality of Pocong Oath (Study on Residents of Lorong a Rahman, Rt 10/04, Kelurahan 1 Ilir, Ilir Timur II Sub-District Palembang City)

Thu, 11 Apr 2024 10:56:34 +0700

This research focuses on the rationality of the pocong oath on Lorong A Rahman residents, RT 10/04, Kelurahan 1 Ilir, Ilir Timur II District, Palembang City. The phenomenon of pocong vows has existed for a long time. The pocong oath is considered a local tradition of Indonesians to prove something true. This case has attracted much public attention in Indonesia because a pocong oath is still being carried out in the hustle and bustle of modernization. A total of 364,400 people liked the viral video on social media TikTok. The findings of this study show that the rationality of the pocong oath in Palembang City proves the truth and builds public trust. The method used in this study is qualitative research with three data collection techniques, namely in-depth interviews, conservation, and documentation.

Credit Relaxation Policy on Rural Credit Bank in the Pandemic Period

Sulihanto Sulihanto, Apriani Dorkas Rambu Atahau, Ronny Prabowo, Hari Sunarto — Tue, 16 Apr 2024 00:00:00 +0700

when the COVID-19 outbreak, Indonesian banks' financial performance has declined, particularly when the lockdown policy was put into place. banking operations, with a focus on rural banks (BPR), which were previously mostly carried out face-to-face, had to move online. BPRs in Indonesia, most of which are located in areas where internet signals are difficult to reach, experience problems in communicating with customers. The Indonesian government intervened in banking operations by issuing a Credit Relaxation policy which could be disseminated by all banks to their customers. Thus, the purpose of this study is to determine and test experimentally, using data from 259 BPRs in Central Java, whether the Indonesian government's credit relaxation policy can improve the liquidity and profitability of BPRs' financial performance. This research uses NPL as variabel independent and NIM, ROA, and Cash Ratio as variabel dependent. The research results show that the credit relaxation policy can play a role in increasing liquidity and profitability in a more positive direction.

The Influence of Competency and Communication on Employee Performance With Job Satisfaction as an Intervening Variable (Case Study of Employees at KPP Pratama Semarang Gayamsari)

Ririn Sulistyorini, Indarto Indarto, Yuli Budiati — Tue, 16 Apr 2024 00:00:00 +0700

The purpose of this study is to determine how communication and competence affect employee performance while accounting for work satisfaction as a mediating variable. One of the duties of the KPP Pratama Semarang Gayamsari, a division of the Directorate General of Taxes-Ministry of Finance of the Republic of Indonesia, where this study was conducted, is to secure income in the taxes sector. In order to analyze the impact of job contentment on the capabilities of KPP Pratama Semarang Gayamsari employees to mediate competence and communication, researchers used Structural Equation Modeling (SEM) using SmartPLS. A population of 87 KPP Pratama Semarang Gayamsari employees was sampled. Testing shows that the research's conclusions, when all factors are included, show that communication and competence have a positive and substantial impact on job satisfaction, which in turn has a favorable and significant impact on worker performance. Additionally, job satisfaction has the ability to mitigate the significant influence of competence. Provide feedback on KPP Pratama Semarang Gayamsari staff members' performance.

Cash Holding, R&D, and Financial Performance of Listed Companies in Indonesia

Cahyani Tunggal Sari — Tue, 16 Apr 2024 00:00:00 +0700

It is anticipated that this study will help businesses during the pandemic by offering guidance on tactics that will facilitate access to funding and resources for research and development. The degree of success can rise to the advantage of staff members and business owners if managers of companies can more accurately identify plans in the areas of financial resources and research and development. The three variables in this study are cash holdings, This is the dependent variable, profits per share (EPS), the mediating variable, and the independent variable is research and development. The research sample consists of businesses that are listed on the Indonesia Stock Exchange and are involved in R&D between 2020 and 2022. The data analysis procedure employed Stata software to ascertain the role that R&D activities had as a mediating variable in the relationship between cash holdings and EPS. The results of the study show that cash holdings significantly affect R&D activity but have no discernible effect on EPS. Research and development endeavors have proven to have a significant mediating effect, with a probability of less than 0.05. Consequently, during the Covid pandemic, R&D efforts in businesses contributed to better cash holding performance on EPS.

The Role of Government and Marketing Strategy in Increasing Sales of MSMEs aLiberty Ecoprint

Stivaniyanti Atmanegara, Feri Agus Romadhon, Indria Dwi Hapsari, Khusnul Mawazin — Wed, 17 Apr 2024 00:00:00 +0700

The government provides strong support for the growth of MSMEs in Indonesia because of their vital role in encouraging people's economic activities. This support is reflected in the policies and regulations implemented, as well as the organization of events or exhibitions facilitated to involve MSME actors. The appropriate research method to reveal the role of the government and marketing strategy for the sale of Liberty Ecoprint MSMEs in Jember is a qualitative approach. The results of this study show that Liberty Ecoprint MSMEs can survive and have the potential to develop further through their innovations. Based on the results of the study, it was concluded that the role of the government and marketing strategies had a significant impact on the sales of Liberty Ecoprint MSMEs. In particular, promotion through social media and participation in exhibitions or events have proven effective in increasing sales as well as expanding the marketing reach for Liberty Ecoprint.

Analysis of Sales Growth on Share Prices of South Korea Hybe Corporation Entertainment Companies

Santi Nurul Adha , Muhammad Sugiharto — Thu, 18 Apr 2024 00:00:00 +0700

This research aims to find out how sales growth and its influence on South Korean stock prices. The problem that occurred in this research was unstable and declining sales growth. This research was conducted at an entertainment company in South Korea, namely Hybe Corporation in 2020-2023. The analysis method in this research uses simple linear regression analysis with the help of Eviews 12 software. The results of the regression analysis test show that sales growth has no significant effect on stock prices, while for testing the coefficient of determination the results obtained are 0.218 or 21.8%, the sales growth variable is only can influence share prices by 21.8% and the remaining 78.2% is influenced by other variables not examined in this research. Further analysis regarding sales growth is one of the causes of increased sales growth in 2021, namely sales income from concerts which increased drastically by 883%, while the factor causing the decline in sales growth in 2023 is a decrease in income from advertising by -12.3% , Merchandise at -17.7% and content at -15.1%.

Space, Culture, and Escapism: Nightlife Venues at Bira Beach Bulukumba

Armi Indrayuni, Syamsu A. Kamaruddin, Arlin Adam, A Zulfikar Aliuddin — Fri, 19 Apr 2024 15:31:03 +0700

This research aims to examine the phenomenon of escapism at Bira Beach, South Sulawesi, with the aim of understanding the complex interactions between night entertainment workers, tourists and local communities in a tourism context. By adopting a constructivist and interpretative paradigm, this study uses qualitative methods including direct observation and in-depth interviews to collect data. This approach allows research to gain a comprehensive understanding of how the social and cultural reality at Bira Beach is constructed and handled through the practice of escapism. The research results show that escapism at Bira Beach acts as a mechanism of adaptation and resistance to social norms and economic pressures, while influencing social structure and local identity. This phenomenon is analyzed through the lens of relevant sociological theories: Pierre Bourdieu with the concept of "habitus" which explains how social structures and external conditions shape individual perceptions and actions; Erving Goffman with his dramaturgical theory which allows an understanding of how individuals play various social roles as a form of escapism; and Peter L. Berger and Thomas Luckmann whose social construction theory helps describe how social and cultural realities are created through continuous interactions between individuals. The conclusion of this study emphasizes that escapism at Bira Beach not only impacts individual experiences, but also has broad implications for social and cultural structures. Tourism and escapism, as social and economic phenomena, play a critical role in shaping and changing the dynamics of local communities, creating challenges and opportunities that must be managed with an approach that is inclusive and sensitive to social and cultural aspects. This research reveals that a deep understanding of the interactions between structure and agency is critical to facilitating harmonious sustainable development between visitors and local communities.

Analysis of the Implementation of Target Costing in an Effort to Increase Profits (Case Study on CV. Astop Convection in Saguling District)

Vinka Miftahul Janah, Muhammad Sugiharto — Thu, 18 Apr 2024 00:00:00 +0700

Convection or business finished product is Wrong One type business Which own prospect market Which gone stop, remember growth resident Which increase Keep going continuously from year to year. The concept of Target Costing is very appropriate, as competition increases and the level of supply far exceeds the level of demand, so market forces have an increasingly greater influence on price levels. For this reason, Target Costing is needed to achieve company goals in terms of cost reduction , which will ultimately have an impact on competitive price levels. The main problem in this convection business is how to apply the Target Costing method in an effort to reduce production costs so that CV profits can be increased. Astop, then reduces production costs, contribution margins and kaizen costing. This research is classified as qualitative descriptive research where the focus is describing, recording, analyzing and interpreting findings through observation, interviews and documentation studies. The type of data analysis used in this research is data collection then data reduction and then conclusions or verification are drawn. Based on the results of the research conducted, the author concludes that the effect of applying the Target Costing method on CV Astop shows a significant increase in profits and is effective to apply. By implementing the Target Costing method, the company can increase profits by 5% from the previous 24% to 29%.

The Influence of Service Quality on Loyalty of Class 3 Inpatient Patients at Muhammadiyah Hospital Bandung

Supriyati Supriyati, Fransiska Agustina — Mon, 22 Apr 2024 00:00:00 +0700

This study aims to examine the influence of service quality on the loyalty of class 3 inpatients at Muhammadiyah Hospital in Bandung. To test this hypothesis, this research uses a survey method using a questionnaire involving 73 respondents and statistical analysis. The research results show that the variables responsiveness and assurance have a significant influence on patient loyalty. Patients who feel cared for and have confidence in the quality of services provided tend to feel more loyal to Muhammadiyah Hospital Bandung. This shows the importance of service quality in increasing patient loyalty, which in turn can increase patient satisfaction and hospital operational efficiency.

Arabic Phonology (A Generative Analysis)

Nurjannah Nurjannah — Mon, 22 Apr 2024 00:00:00 +0700

The aim of the research is to determine and analyze the form of transcription of Arabic phenotes, description and naming of Arabic language segments, description of Arabic language segments according to different characteristics and Arabic phonological processes. Data was taken using Arabic phonology with a review of generative analysis as a theoretical framework. Generative analysis is used to process the birth structure which can produce phonetic images. From the analysis results obtained it is concluded that 1) if the smoothed and loudened sounds meet then one of them is reversed. Example (if al) of the word (fa'ala). Apart from that, the sound of the letter j (waw) is sharpened, while the letter (ta') is softened j, 2) the transfer of air flow from the mouth to the nose or vice versa. The nature of sound is divided into two, namely the first exhalation of air through the mouth when speaking and is generally found in Arabic such as dal and la'. Both of them come out through the nose like the letters ? min and nun. The letters m ba turn into ? (mim) or the sound that passes from the mouth (ba') changes to the nasal sound (miim) as the combination of nin and lam in the example, 3) Shifting sound makhraj. There are various forms of assimilation from the original makhraj to other makhraj, many of which are found replacing the letter ^ with characteristics typical of modern Arabic dialects, such as when Egyptians pronounce (4->j±kU ) changed to (4j). and 4) Change in the nature of the sound from loud to soft. This assimilation is often found in idgham which consists of idgham mutamasilain, Idgham mutajanisasin, and Tdgham mutaqaribain

Analysis of Da'wah Speech Acts in the Film Muhammad Al Fath

Nurjannah Nurjannah, Siti Nurhalisa — Mon, 22 Apr 2024 00:00:00 +0700

This study aims to analyze the speech acts of preaching in the film "Muhammad Al-Fatih" using a qualitative descriptive approach. Data collection was conducted through observation of dialogues in the film, employing the simak method with basic techniques of eavesdropping and advanced techniques of SBLC and note-taking. The analysis focuses on identifying the forms and functions of preaching speech acts in the film. Results revealed three types of communication: top-down communication, bottom-up communication, and horizontal communication. Top-down communication occurs between leaders and subordinates, such as Sultan-Praetorian, Sultan-Prime Minister, Husband-Wife, Mother-Child, Duke Notaras, and Lord Urban. Bottom-up communication involves interactions from subordinates to leaders, such as Prime Minister-Sultan, Praetorian-Sultan, Wife-Husband, Child-Mother, and Father. Horizontal communication occurs among individuals of the same status or level, such as Sultan-Sultan, Friend-Friend, and between a merchant and Hasan. The preaching speech acts were predominantly manifested in Sultan Mehmed's proclamation of the conquest of Constantinople, with 21 locutionary acts, 8 illocutionary acts, and 21 perlocutionary identified acts. This research provides insights into the forms and functions of preaching speech acts in the context of the film "Muhammad Al-Fatih."

The Effectiveness Of The Mim-Mem Method In Mastering Arabic Vocabulary At Muhammadiyah High School 3 Makassar

Nurjannah Nurjannah , Muhram Muhram, Nurtaqwa Amin — Tue, 23 Apr 2024 00:00:00 +0700

This study aims to assess the effectiveness of the Mim-Mem learning method in enhancing Arabic vocabulary mastery (mufradat) and the suitability of the competency standards and indicators set to improve communication skills. The research employs a descriptive qualitative approach with classroom action research. The Mim-Mem method (Mimicry Memorization) focuses on communicative learning that actively involves students in practicing Arabic directly as a second language, emphasizing imitation and memorization exercises. The application of the Mim-Mem method in improving mufradat mastery aims to achieve learning competencies covering mastering mufradat as material for active and effective interaction, fluently mentioning mufradat correctly, and expanding Arabic vocabulary. This method is systematically illustrated in the lesson plan, starting from introduction, core, to closing activities. In its implementation, there is innovation in learning that assists students in Arabic vocabulary pronunciation and articulation, fostering active engagement in the learning process. The effectiveness of the Mim-Mem Method in mufradat learning is reflected in a significant improvement in students' skills in mastering Arabic mufradat vocabulary. Before treatment with the Mim-Mem method, the Arabic vocabulary mastery of class X students at SMK Muhammadiyah 3 Makassar was categorized as less capable because it was below 56% to 75%, specifically at 44.11%. However, after treatment with the Mimicry memorization method, the value increased to 76.47%, categorizing it as effective.

The Influence of Brand Image, Price Perception, and Electronic Word of Mouth on Purchase Interest on the Tokopedia E-Commerce Site ( Study on Students in the City of Semarang)

Fidyah Yuli Ernawati, Silvia Hendrayanti, Wachidah Fauziyanti — Wed, 24 Apr 2024 14:44:57 +0700

The purpose of this study is to ascertain and evaluate the impact that pricing perception, electronic word-of-mouth, and brand image have on the inclination to buy on the Tokopedia e-commerce platform (study of students in Semarang City). Students in Semarang were the population under study in this study. Students from different Semarang-based institutions and universities make up this demographic. Since the dependent variable in this study is purchasing interest, the population that will be examined in this research consists of Semarang students who have made purchases online from August to September of 2023 using the e-commerce platform Tokopedia. Anyone who occurs to use the Tokopedia application for transactions involving purchases and sales is included in the sample from this population. The findings of this study indicate that interest in making purchases on the Tokopedia e-commerce platform is significantly, favorably, and strongly influenced by the brand image variable (X1). The brand image that was acquired from Tokopedia is fairly positive, but there are a few indicators that should be taken into account. These include the benefits (benefits) associated with the usefulness of the product and the brand attitude (brand attitude), which is the consumer's attitude regarding their overall assessment of the brand. When taken as a whole, brand image can persuade customers—in this example, Semarang City students—to make purchases. The findings of the research indicate that purchasing choice variables are significantly, strongly, and favorably influenced by the electronic word-of-mouth variable (X2). Electronic word-of-mouth about interest in purchases is fairly strong; nevertheless, there are a few areas that need to be addressed going forward, including the frequency of both positive and negative evaluations, as well as the accuracy and completeness of the information. In general, electronic word of mouth can stimulate buyers—in this example, Semarang City students—to make purchases. The same is true of how people perceive prices.

The Influence Of Quality Of Work Life And Employee Engagement On Organizational Citizenship Behavior(OCB)Mediated By Job Satisfaction(Study Of KPP Pratama Semarang Gayamsari Employees)

Ana Martanti, Indarto Indarto, Yuli Budiati — Fri, 26 Apr 2024 00:00:00 +0700

Among the goals of the study is to examine how employee involvement and quality of work life affect KPP Pratama Semarang Gayamsari employees' job satisfaction. to examine how employee engagement, job happiness, and quality of work life affect KPP Pratama Semarang Gayamsari employees' organizational citizenship behavior (OCB). To examine how job satisfaction affects KPP Pratama Semarang Gayamsari employees' organizational citizenship behavior (OCB), as well as how employee engagement and quality of work life influence it. The study's participants comprised 87 employees of KPP Pratama Semarang Gayamsari. The census sampling technique, which includes all 87 respondents in its sample, was used for the sampling process. Primary data in the form of a questionnaire is what is used. Partial regression analysis (Partial Least Square/PLS) is used in the data analysis process. According to study findings, job satisfaction is positively and significantly impacted by one's work life quality. Job happiness is positively and significantly impacted by employee engagement. Organizational Citizenship Behavior is positively and significantly impacted by work life quality (OCB). Organizational Citizenship Behavior is positively and significantly impacted by employee engagement (OCB). Organizational Citizenship Behavior (OCB) is positively and significantly impacted by job satisfaction. The impact of work life quality on organizational citizenship behavior (OCB) is not mitigated by job satisfaction. Work satisfaction acts as a mediator between employee engagement and Organizational Citizenship Behavior (OCB)

Application Of Work Discipline To Employees Work Productivity At Ninja Express Lengkong Branch

RR Dewi Pratiwy Sugiharty, Muhammad Sugiharto — Fri, 26 Apr 2024 00:00:00 +0700

This research aims to reveal the impact of the level of discipline on employee work productivity at Ninja Express. Employee productivity is the key for a company to achieve its business goals. Work discipline shows a person's ability to obey rules, maintain focus, and be consistent in work. The research method used is descriptive qualitative with data collection through interviews and observation. The research results show that the Ninja Express branch in Lengkong has implemented various types of work discipline and paid attention to factors such as leadership, organizational culture, reward and punishment systems, as well as working conditions that support productivity and the achievement of company goals. The conclusion of this research is that work discipline has a significant influence on employee work productivity.